Privacy Policy

Introduction

At Rolyfire Design Inc (“we,” “our,” “us,” or “the Company”), we deeply value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, make purchases, or engage with our services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

  • Contact Details: Your name, email address (hello@rolyfiredesigninc.com), phone number ((305) 593-5621), and shipping address (16526 Sw 48th Terrace Miami, FL 33185).
  • Billing Information: Payment details and billing information.
  • Age Verification: For certain product categories, we may require age verification.
  • Gift Recipient Information: Details provided for gift recipients.
  • Preferences: Communication preferences, purchase history, and product preferences.

Automatically Collected Information

  • Device Information: IP address, device type, browser settings, and operating system.
  • Usage Data: Pages viewed, interactions with our website, referring and exit pages, visit dates and times, and geographic location (country and city level).

Information from Children

We do not intentionally collect personal information from children under the age of 13. If you believe we have unintentionally collected such information, please contact us immediately at hello@rolyfiredesigninc.com.

How We Collect Information

Direct Collection

  • Account creation and management
  • Purchase transactions
  • Customer service interactions
  • Newsletter subscriptions
  • Product reviews and feedback
  • Contest or promotion participation

Automatic Collection

  • Cookies and similar technologies
  • Web beacons and tracking pixels
  • Analytics tools like Google Analytics
  • Server logs

How We Use Your Information

Essential Operations

  • Processing and fulfilling orders
  • Managing your account
  • Providing customer support
  • Sending transactional emails
  • Verifying your identity
  • Preventing fraud

Enhanced Services

  • Personalizing your shopping experience
  • Recommending products based on purchase history
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Developing new products and features

Marketing and Communications

  • Sending newsletters (with your consent)
  • Informing about promotions and sales
  • Conducting market research
  • Managing loyalty programs
  • Responding to your feedback

Information Sharing

Service Providers

We share information with trusted third parties who assist us in operating our website, conducting business, and servicing you, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Customer service providers
  • Marketing and analytics services
  • Cloud hosting providers

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations
  • Protect and defend our rights
  • Prevent fraud or illegal activity
  • Ensure the safety of our customers

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure data storage systems
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication
  • Regular backup procedures

Your Privacy Rights

Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Control cookie preferences
  • Export your data

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Cookies and Tracking Technologies

Types of Cookies We Use

  • Essential cookies for website functionality
  • Analytics cookies to understand usage
  • Preference cookies to remember settings
  • Marketing cookies for targeted advertising

Cookie Management

You can manage cookie preferences through:

  • Browser settings
  • Our cookie consent banner
  • Third-party opt-out tools

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

International Data Transfers

When we transfer data internationally, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Data processing agreements
  • Privacy Shield certification (where applicable)
  • Adequate level of data protection

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Significant changes will be notified via:

  • Email notification (for registered users)
  • Website announcements
  • Updated “Last Modified” date

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

  • Business Name: Rolyfire Design Inc
  • Company Name: Rolyfire Design Inc
  • Company Number: 22000051271
  • EIN Number: 88-2980664
  • Address: 16526 Sw 48th Terrace Miami, FL 33185
  • Email: hello@rolyfiredesigninc.com
  • Phone: (305) 593-5621
  • Hours: Monday-Friday, 9:00 AM – 5:00 PM EST